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Tag: people

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Don’t Ask People What They Want, Watch What They Do

Don’t Ask People What They Want, Watch What They Do

Understanding user motivations, daily habits, and patterns helps create insight that informs and inspires teams to create better solutions for people. by Max Ogles Nir’s Note: Irene Au is a design partner at Khosla Ventures and former Head of Design at Google, Yahoo, and Udacity. In this interview, she chats with Max Ogles about design...